SHIPPING & DELIVERY

Orders placed during the 7 Day Sprint Sale will take 1-2 business days to dispatch due to the high volume of orders

AUSTRALIA

Express (1-3 Days): $15
Standard (2-5 Days): $10 | Free on orders over $200 within Australia

INTERNATIONAL
Standard (7-10 Days) - $20 AUD

Orders shipping outside of Australia may be subject to import duties and taxes. For customers in the United States of America, these duties and taxes will be calculated at checkout with all orders being DDP. For all other countries, these fees are not included in our prices or shipping fees – they will be charged additionally upon arrival into the country via a local customs office. Please check with your local customs office before completing your purchase.

Due to the high volume of orders we experience during sale and promotional periods, there may be a 3-4 day dispatch delay in some instances. We will be working extremely hard to ensure that your order is dispatched as soon as possible.

Once your order has been dispatched with our carrier (Australia Post) it may be subject to delays at the hands of the carrier, especially during peak periods. This is beyond our control and we recommend keeping an eye on the tracking number provided for shipping updates

If an item is on pre-order it means that the item is yet to be received into our warehouse, please check the product information to understand when the item will be ready for dispatch. All pre-orders we eligible for returns following the same process as regular orders with a 14 day return period once the item has been delivered to you, for more information please see our returns page

Once a pre-order item has been dispatched it will be sent with your selected shipping method at the time of purchase, these shipping time frames can be found in the first section on this page

If you place your online order over the weekend or on a public holiday, the order will be processed and dispatched within the next 1-2 working day. There will always be unavoidable delivery delays surrounding public holidays.

If you live in a regional area, please allow for an extra 3-5 business days for delivery.

All deliveries to residential addresses must be signed for. Should you be unavailable at your provided shipping address, the courier company will advise you regarding collection or re-delivery.

Please ensure your delivery address is accurate, as we will not be held responsible for delayed or 'lost' parcels. Any items returned to BY JOHNNY will be re-shipped at the cost of the customer, and we will not be held responsible for parcels that are re-directed to a local post office or alternative facility for collection.

During collection launches or sale periods there may be a delay in shipping of 3-5 days. Our team will endeavour to advise you on any delays as soon as possible, however, please keep this in mind when shopping.