Terms & Conditions

The purchase of products from www.byjohnny.com.au is limited only to parties who can enter into and form contracts in accordance with Australian Law. Customers must provide their real name, phone number, email address and other requested information.

By Johnny takes every precaution to make our site as secure as possible. SSL is used to encrypt and protect data sent to us, to ensure your details remain safe. We do not hold any payment details on record.

When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of the payment method refuses to authorise the payment, By Johnny will not be held responsible for any non-delivery. Payment can be made by VISA, MASTERCARD, AMEX, PayPal, Afterpay or direct transfer. Payment will be cleared from your account upon receipt of your order. 

www.byjohnny.com.au is only available to customers who meet our terms of eligibility. Purchases made are for personal use only and must not be resold, hired or used for commercial benefit. By Johnny reserves the right to decline multiple quantities to one customer or address.

PRODUCT DESCRIPTIONS

Products may differ slightly from images shown on the website. This may be caused by your display settings on your computer/device. Sizes and measurements are approximate only. The fabric composition of products may vary slightly from composition shown on the website.

We endeavour to provide this information as accurate as possible. 

PRE ORDERS

Any orders containing a Pre Order item will not be dispatched until the full order is available. We recommend any pre order items be ordered separately to any items you wish to receive for immediate dispatch. 

RETURNS

Items must be received back at our HQ in order for any returns to be processed or issued. 

PROMOTIONAL CODES

- Promotional codes are not eligible for a refund, orders made using promotional codes will be eligible for an exchange or credit note only.
- Promotional codes are not to be used in conjunction with any other offer
- Promotional codes or sale discounts cannot be applied to prior purchases
- Promotional codes cannot be applied to purchases of gift cards
- The welcome discount and SHOPSETS20 code is eligible for a refund (less shipping)

Current Promotions Terms and Conditions

30% OFF DRESSES & JACKETS

Item/s purchased using the DRESS30 or JACKET30 code are eligible for a store credit or exchange (where available) only. Valid only on Full Priced Dresses and Jackets. Refunds will not be accepted. The codes DRESS30 & JACKET30 cannot be used in conjunction with any other offer and cannot be applied to prior purchases. Valid online only until the 31st of May 11:59pm AEST.  

THE OUTFIT SHOP - 20% OFF WHEN YOU PURCHASE 2 OR MORE ITEMS

The promotional code ‘SHOPSETS20’ is only eligible when you purchase 2 or more items that are available within ‘THE OUTFIT SHOP’ edit, all other items on the website are not eligible for this code. Code cannot be used in conjunction with any other offer.

Refunds are accepted on SHOPSETS20 purchases with conditions. If you return all items you will be eligible for a full refund less shipping, however, if you choose to only partially return your order and are left with less than 2 items you are no longer eligible for the SHOPSETS20 code, as such you will be refunded on your returning items less the full discount.

MENS OUTFIT SHOP - 20% OFF WHEN YOU PURCHASE 2 OR MORE ITEMS 

The promotional code ‘2FOR20’ is only eligible when you purchase 2 or more items that are available within Men's Edit, all other items on the website are not eligible for this code. Code cannot be used in conjunction with any other offer.

Refunds are accepted on 2FOR20 purchases with conditions. If you return all items you will be eligible for a full refund less shipping, however, if you choose to only partially return your order and are left with less than 2 items you are no longer eligible for the 2FOR20 code, as such you will be refunded on your returning items less the full discount.

 

COMPETITION GENERAL TERMS & CONDITIONS

General terms and conditions apply for every competition drawn by BY JOHNNY. Please also refer to each competition's specific terms and conditions as listed above.

Please ensure you read all terms and conditions before entering in any of our competitions. We reserve the right to change or update these General Terms at any time.

- Entry is open to Australian and New Zealand residents aged 16 years and above only.

-Employees of BY JOHNNY and agencies associated with this promotion are not eligible to enter.

-Participating in a promotion is deemed acceptance of both the General and Specific Terms and Conditions.

-For each specific competition, please check instructions on how to enter.

-The promoter reserves the right at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions (or who tampers with the entry process). Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. Errors and omissions will not be accepted at the Promoter's discretion.

- Incomplete or indecipherable entries will be deemed invalid.

- BY JOHNNY does not hold any responsibility and no liability for any loss incurred if the prize is lost, damaged, stolen during transit to winner or once delivered to the winner.

- If for any reason whatsoever the winner is unable to redeem the prize as stated, then the winner will forfeit their prize and will not receive another prize or cash in lieu of this prize.

- The prize is valued in Australian dollars.

- All prizes as specified are final and cannot be substituted for cash

- If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law to (a) disqualify any entrant; and/or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

- The collection, use and disclosure of personal information provided in connection with this competition is governed by the Privacy Statement page on the BY JOHNNY website or as specified in the competition specific Terms and Conditions.