There was an error signing up for restock notifications. Please try again.
Free Shipping over $200 Buy Now, Pay Later with Afterpay Easy Returns
Booking times will load, this may take a few minutes...
Located in Sydney and want to try before you buy? We are currently offering a styling session at our Sydney HQ located in St Peter's. Simply book a time via the button above, when you arrive you will be able to shop the collection, try on your styles and purchase on the spot. You will also receive a $50 voucher to spend at your session on any full priced product.
Shipping & Returns – The Essentials
We want your experience to be seamless from checkout to delivery.
Delivery Costs
Australia Standard: $10 (Free over $200)
Australia Express: $15 (Free over $300)
Same Day Delivery (NSW Only): $20
International: $30
Delivery Timeframes
Australia: Orders placed before 12pm AEST are dispatched the same business day. Depending on Shipping method it could take between 1-7 days for delivery.
Sale Orders & Peak Periods: Allow 1–2 extra days for dispatch.
International: Allow 14–21 business days for shipping.
Pre-orders: Entire order ships once all items are available. We recommend ordering separately if needed sooner.
Returns & Exchanges
Full-priced items: Refund, exchange, or store credit.
Sale & Promo items: Exchange or store credit only, refunds not eligible
We understand your purchase might not be what you expected. That's why we offer 14 day returns, if you have any questions please contact our friendly customer service team.
Our Customer Care team are available for any styling or fit advice.CUSTOMER CARE HOURS
Mon & Fri 9:00am - 5:00pm AEST(02) 9669 2000info@byjohnny.com.au
