Shipping & Returns – The Essentials

We want your experience to be seamless from checkout to delivery.

Delivery Costs

• Australia Standard: $10 (Free over $200)
• Australia Express: $15 (Free over $300)
• Same Day Delivery (NSW Only): $20
• International: $30

Delivery Timeframes

• Australia: Orders placed before 12pm AEST are dispatched the same business day. Depending on Shipping method it could take between 1-7 days for delivery.
• Sale Orders & Peak Periods: Allow 1–2 extra days for dispatch.
• International: Allow 14–21 business days for shipping.
• Pre-orders: Entire order ships once all items are available. We recommend ordering separately if needed sooner.

Returns & Exchanges

• Full-priced items: Refund, exchange, or store credit.
• Sale & Promo items: Exchange or store credit only, refunds not eligible

We understand your purchase might not be what you expected. That's why we offer 14 day returns, if you have any questions please contact our friendly customer service team. 

EASY RETURNS FOR FULL POLICY – CLICK HERE

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